Prolancers Hub is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data. By using our platform, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: When you register or use Prolancers Hub, we may collect personal information such as your name, email address, phone number, physical address, date of birth, and payment information.
  • Profile Information: We collect details about your skills, work experience, education, portfolio, and any other information you choose to provide in your profile.
  • Usage Data: We collect information about how you interact with our platform, such as pages visited, features used, and the time spent on the site. This data may include your IP address, browser type, device information, and operating system.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity on our platform and store certain information. This helps us understand user preferences and improve the overall experience.

2. How We Use Your Information

Prolancers Hub uses your information for the following purposes:

  • Account Creation and Management: To create and manage your account, authenticate your identity, and provide customer support.
  • Service Delivery: To connect freelancers with employers, facilitate project management, process payments, and ensure the smooth functioning of the platform.
  • Personalization: To personalize your experience on the platform by recommending relevant jobs, services, and content based on your profile and usage patterns.
  • Communication: To send you important notifications, updates, and promotional materials related to Prolancers Hub. You can opt-out of marketing communications at any time.
  • Security and Compliance: To protect our platform from fraud, abuse, and security threats, and to comply with legal obligations.

3. Sharing Your Information

Prolancers Hub may share your information with third parties under the following circumstances:

  • With Employers and Freelancers: We share relevant profile information with employers when you apply for a job or submit a proposal. Similarly, employers’ job details are shared with freelancers who express interest in a project.
  • Service Providers: We may share your information with third-party service providers who help us operate the platform, such as payment processors, cloud hosting services, and customer support providers.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests from public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change and its impact on your personal data.

4. Data Security

Prolancers Hub takes data security seriously and implements appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. You may request the deletion of your account and personal information at any time, subject to certain legal or contractual obligations.

6. Your Rights

You have certain rights regarding your personal data, including:

  • Access and Correction: You can access and update your personal information through your account settings. If you need assistance, you can contact us directly.
  • Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Erasure: You can request the deletion of your personal data, subject to certain exceptions, such as where we need to retain information for legal reasons.
  • Right to Object: You can object to the processing of your personal data for certain purposes, such as direct marketing.
  • Right to Withdraw Consent: If you have provided consent for any specific processing of your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

7. Children’s Privacy

Prolancers Hub is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.

8. Changes to This Privacy Policy

Prolancers Hub may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our platform and updating the “Effective Date” at the top of this page. Your continued use of the platform after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

  • Email: [Info@prolancershub.com]
  • Phone: [+2349010770377]
  • Address: Plot A Obafemi Awolowo Way Alausa Ikeja, Lagos. 
  • Address 2: Christiana Okunuga Str. 3rd Avenue Gwarimpa, Abuja